Privacy Policy

We value your privacy and strive to protect your data.

Privacy Policy (SKNTECH PRIVATE LIMITED)

Privacy Policy

Thank you for choosing NadaPal, a voice-based social platform operated by SKNTECH PRIVATE LIMITED. This policy explains how we collect, use, and protect your data when you use our services. By accessing NadaPal, you consent to this policy.

1. Information We Collect

Category Examples Purpose
Account Data Name, email, mobile number, age, gender Create accounts, verify identity, prevent fraud
Voice Data Temporary voice recordings during live rooms (encrypted, not stored) Enable real-time chat moderation & quality checks
Payment Data Wallet balance, transaction history Process payments for premium rooms
Technical Data IP address, device type, OS, usage logs Fix bugs, optimize performance
Social Data Profile photo, followers, room comments Facilitate connections & content discovery

2. Legal Basis for Processing

  • Consent: For marketing or sensitive data (e.g., voice biometrics if used).
  • Contractual Necessity: To provide NadaPal services (e.g., account creation).
  • Legal Obligations: Tax compliance, fraud prevention.
  • Legitimate Interests: Platform security, feature improvement (anonymized).

3. Data Sharing & Disclosure

Your data may be shared with:

  • Hosts & Users: Profile name/photo, public room activity.
  • Third-Party Processors:
    • Payment gateways – we never store card details.
  • Legal Authorities: If required by Indian law.

We never sell your data.

4. Your Rights

  • Access/download your data via account settings.
  • Correct inaccurate profile information.
  • Delete your account (triggers data erasure).
  • Withdraw consent for marketing (opt-out in settings).

5. Security Measures

  • Role-based access controls for employees.
  • Annual penetration testing.
  • Anonymization of analytics data.

Warning: If you use shared devices, log out after sessions to prevent unauthorized access.

6. Children’s Privacy

NadaPal is not for users under 18. Accounts of minors will be terminated.

7. Policy Updates

We will notify you of material changes via email. Continued use implies acceptance.

8. Payments and Financial Data

All payments are securely processed by trusted third-party providers. SKNTECH PRIVATE LIMITED does not store your payment information on its servers. These providers follow industry-standard encryption and security practices to ensure your financial data remains protected.

9. Contact Us

  • Email: [email protected]
  • Address: Awfis Lanarth Elite, 7th & 8th Floor,
    Mahatma Gandhi Road, Near Maharajas Metro, Ground Junction,
    Kochi, Kerala 682011, India.

Privacy Policy (SKNTECH PRIVATE LIMITED)

Privacy Policy

Thank you for choosing NadaPal, a voice-based social platform operated by SKNTECH PRIVATE LIMITED. This policy explains how we collect, use, and protect your data when you use our services. By accessing NadaPal, you consent to this policy.

1. Information We Collect

Category Examples Purpose
Account Data Name, email, mobile number, age, gender Create accounts, verify identity, prevent fraud
Voice Data Temporary voice recordings during live rooms (encrypted, not stored) Enable real-time chat moderation & quality checks
Payment Data Wallet balance, transaction history Process payments for premium rooms
Technical Data IP address, device type, OS, usage logs Fix bugs, optimize performance
Social Data Profile photo, followers, room comments Facilitate connections & content discovery

2. Legal Basis for Processing

  • Consent: For marketing or sensitive data (e.g., voice biometrics if used).
  • Contractual Necessity: To provide NadaPal services (e.g., account creation).
  • Legal Obligations: Tax compliance, fraud prevention.
  • Legitimate Interests: Platform security, feature improvement (anonymized).

3. Data Sharing & Disclosure

Your data may be shared with:

  • Hosts & Users: Profile name/photo, public room activity.
  • Third-Party Processors:
    • Payment gateways – we never store card details.
  • Legal Authorities: If required by Indian law.

We never sell your data.

4. Your Rights

  • Access/download your data via account settings.
  • Correct inaccurate profile information.
  • Delete your account (triggers data erasure).
  • Withdraw consent for marketing (opt-out in settings).

5. Security Measures

  • Role-based access controls for employees.
  • Annual penetration testing.
  • Anonymization of analytics data.

Warning: If you use shared devices, log out after sessions to prevent unauthorized access.

6. Children’s Privacy

NadaPal is not for users under 18. Accounts of minors will be terminated.

7. Policy Updates

We will notify you of material changes via email. Continued use implies acceptance.

8. Payments and Financial Data

All payments are securely processed by trusted third-party providers. SKNTECH PRIVATE LIMITED does not store your payment information on its servers. These providers follow industry-standard encryption and security practices to ensure your financial data remains protected.

9. Contact Us

  • Email: [email protected]
  • Address: Awfis Lanarth Elite, 7th & 8th Floor,
    Mahatma Gandhi Road, Near Maharajas Metro, Ground Junction,
    Kochi, Kerala 682011, India.